In February 2009, I went for my yearly check up at Fortis Hospital Mohali where in Ultrasound Multiple Uterine Fibroids with left Ovarian Dermoid was detected.
After which I contacted my family Doctor at Chandigarh to ask him how to proceed in the matter. The family Doctor recommended us to meet Dr. Nirja Chawla.
My first appointment with Dr. Chawla was on 6th May 2009 in her clinic in Sector 44. She made me completely relaxed and before I could realize, she had assumed the role which can be called a mix of a physician, counsellor, advice-giver and guru. It felt very natural to trust her judgments. She explained the intended procedure in layman’s language. She even took time out in a later meeting t explain the whole process to both our children. In addition, her guidance how to deal with Fortis for the surgery was very precise and non-fuss.
On the intended date and time of surgery, the hospital could not make the operation theatre available. Here also, her temperament to deal with this situation was excellent.
Just before the surgery, he demure was as calm and relaxed as ever which helped me to relax and keep a complete normal blood pressure throughout.
Her postoperative guidance was fantastic with 24X7 availability on phone. She could calmly relax my anxieties by just being her.
Dr. Chawla seems to have systematically developed empathy for patients as an extension of her technical confidence. She easily commands trust which is rarely found these days.
What surely needs to be mentioned here is her time-management that is impeccable, a quality that is an exception rather than a rule.
Now, in May 2011, when I felt a certain pressure/ pain in my right lower abdomen, it was but natural for me to visit Dr. Chawla again.
Anupama and Sanjay Arora
Panchkula,India